This notice explains what personal information Newent Poodles collects through this website, why, and what your rights are. Newent Poodles is a small private Toy Poodle breeder based in Newent, Gloucestshire and is responsible for this information. If you have any questions, write to us at hello@newentpoodles.co.uk.

What we collect

• When you send us a message through the contact form: your name and email address, your phone number and a subject if you give them, and your message. We also keep a salted one-way hash of your IP address so we can stop the form being flooded with spam. The address itself is never stored.
• When you browse, we count page views - which page was opened and which website linked to it - to see which pages are useful. This count holds no name, no IP address and no cookie. Our host’s analytics service, Vercel Web Analytics, also produces anonymous visitor statistics without cookies.

Why we use it

• To answer your message and any conversation that follows, for example about a puppy. Our lawful basis is our legitimate interest in replying to people who contact us, and, when you ask about a puppy, taking the steps you request before any agreement.
• To protect the form from spam and abuse - again our legitimate interest.

We never use your details for marketing, never add you to a mailing list and never sell or pass them on.

Services we use

Your information stays with us, but these services handle it so the website and our email can work:

• Vercel - hosts the website
• Neon - stores the website’s database
• Brevo - sends us an email when you use the contact form
• Google (Gmail) - where we receive and answer email

Some of them store data outside the UK, in the EU or the US. Where they do, they rely on the safeguards UK data protection law recognises for such transfers.

How long we keep it

We keep messages only for as long as we need them to answer you and to deal with any puppy enquiry that follows, and then delete them. Page-view counts are deleted after about 90 days.

Cookies

The public pages of this website set no cookies. The only cookie is set when the site owner signs in to manage it, and it is never set for visitors.

Your rights

Under UK data protection law you can ask for a copy of the information we hold about you, and ask us to correct it, delete it, or stop or limit how we use it. Write to us at hello@newentpoodles.co.uk and we will reply within one month, free of charge.

If you are unhappy with how we have handled your information, you can complain to the Information Commissioner’s Office at ico.org.uk or on 0303 123 1113. We would be grateful for the chance to put things right first.

Changes

If we change this notice, the date at the top will change with it.